Thanks for using ooVoo. This page covers how billing and refunds work on oovoo.com, and right now that story is a short one: there is nothing to bill and therefore nothing to refund.
ooVoo Costs Nothing
oovoo.com is 100% free to use. We sell no paid products or services whatsoever: no subscriptions, no premium memberships, no coins or tokens, and no in-app purchases. We never request payment details, and oovoo.com places no charges of any kind.
Should paid features ever be introduced, this page will be updated in advance with complete information on pricing, billing, and refunds before any such feature launches.
Found an “ooVoo” Charge on Your Statement?
If a payment or subscription labelled ooVoo shows up on your bank or card statement, it was not charged by us, because we have no payment processing whatsoever. The charge most likely comes from an unrelated service with a similar name, or from a site impersonating us. Contact your bank or card issuer directly to dispute it, and please also let us know via our contact page so we can look into any misuse of the ooVoo name.
Purchases on Third-Party Platforms
oovoo.com may link to third-party platforms, including through affiliate links. Anything you buy via those links is supplied, billed, and supported entirely by the third party under its own terms, policies, and refund procedures. Always review an external platform’s pricing and subscription conditions before paying for anything there.
ooVoo processes no payments on behalf of third parties, cannot intervene in their billing issues, and has no ability to grant or influence refunds for purchases made elsewhere. Direct all billing, subscription, or refund questions about a third-party service to that service’s own customer support.
Getting in Touch
Questions about this page, or about ooVoo in general, can be sent to us through our contact page. For billing matters involving third-party platforms, please go straight to the platform in question, as we cannot assist with transactions we are not part of.