Last Week, YouTube suffered a major outage which affected its paid services YouTube Music and YouTube TV. YouTube and its services were down for about two hours before the services were restored.
in a statement, Google is apologizing to its YouTube TV subscribers for the major outage by offering the users a free week of credit.
In a note to the YouTube TV subscribers, Google said that:
“We’re sorry about the unexpected YouTube TV interruption on October 16th. We love our TV as much as you do, and our goal is to make sure that you can access your events and shows – whenever and however you want. To help make this right, we’d like to give you a week of free service.”
The credit note is worth $10 only and will be available if claimed before 11:50 PM PT on Wednesday, 24th October. In order to claim the free credit, the subscribers will have to fill out a form that was emailed to them last week by Google.
This is the second time this year that YouTube TV suffered a major outage, the first being the outage and interruptions during Football World Cup 2018 in Russia.