{"id":25,"date":"2026-08-13T13:26:42","date_gmt":"2026-08-13T13:26:42","guid":{"rendered":"https:\/\/oovoo.com\/?page_id=25"},"modified":"2026-08-14T10:15:31","modified_gmt":"2026-08-14T10:15:31","slug":"refund","status":"publish","type":"page","link":"https:\/\/oovoo.com\/fr\/refund\/","title":{"rendered":"Remboursements et r\u00e9trofacturation"},"content":{"rendered":"<p>Merci d'utiliser <a href=\"https:\/\/oovoo.com\/fr\/\">ooVoo<\/a>. Cette page explique le fonctionnement de la facturation et des remboursements sur oovoo.com, et pour l'instant, c'est tr\u00e8s simple : il n'y a rien \u00e0 facturer et donc rien \u00e0 rembourser.<\/p>\n<h2>ooVoo est gratuit<\/h2>\n<p>L'utilisation d'oovoo.com est enti\u00e8rement gratuite (100%). Nous ne proposons aucun produit ni service payant : ni abonnement, ni adh\u00e9sion premium, ni pi\u00e8ces ni jetons, ni achats int\u00e9gr\u00e9s. Nous ne demandons jamais de informations de paiement, et oovoo.com ne pr\u00e9l\u00e8ve aucun frais d'aucune sorte.<\/p>\n<p>Si des fonctionnalit\u00e9s payantes devaient \u00eatre propos\u00e9es, cette page serait mise \u00e0 jour au pr\u00e9alable avec toutes les informations concernant les tarifs, la facturation et les remboursements avant le lancement de ces fonctionnalit\u00e9s.<\/p>\n<h2>Vous avez remarqu\u00e9 un pr\u00e9l\u00e8vement \u201c ooVoo \u201d sur votre relev\u00e9 bancaire ?<\/h2>\n<p>Si un paiement ou un abonnement portant la mention \u00ab ooVoo \u00bb appara\u00eet sur votre relev\u00e9 bancaire ou de carte, sachez que ce n'est pas nous qui l'avons pr\u00e9lev\u00e9, car nous ne g\u00e9rons aucun syst\u00e8me de paiement. Ce pr\u00e9l\u00e8vement provient tr\u00e8s probablement d'un service sans aucun lien avec nous, dont le nom est similaire, ou d'un site qui se fait passer pour nous. Contactez directement votre banque ou l'\u00e9metteur de votre carte pour contester ce pr\u00e9l\u00e8vement, et veuillez \u00e9galement nous en informer via notre page de contact afin que nous puissions enqu\u00eater sur toute utilisation abusive du nom \u00ab ooVoo \u00bb.<\/p>\n<h2>Achats sur des plateformes tierces<\/h2>\n<p>oovoo.com peut proposer des liens vers des plateformes tierces, notamment par le biais de liens d'affiliation. Tout achat effectu\u00e9 via ces liens est fourni, factur\u00e9 et pris en charge int\u00e9gralement par le tiers concern\u00e9, conform\u00e9ment \u00e0 ses propres conditions g\u00e9n\u00e9rales, politiques et proc\u00e9dures de remboursement. Veillez \u00e0 toujours consulter les tarifs et les conditions d'abonnement d'une plateforme externe avant d'effectuer un paiement sur celle-ci.<\/p>\n<p>ooVoo ne traite aucun paiement pour le compte de tiers, ne peut intervenir dans leurs probl\u00e8mes de facturation et n'a pas la possibilit\u00e9 d'accorder ou d'influencer les remboursements concernant des achats effectu\u00e9s ailleurs. Veuillez adresser toutes vos questions relatives \u00e0 la facturation, \u00e0 l'abonnement ou au remboursement d'un service tiers au service client de ce dernier.<\/p>\n<h2>Nous contacter<\/h2>\n<p>Si vous avez des questions concernant cette page ou le site ooVoo en g\u00e9n\u00e9ral, vous pouvez nous les envoyer via notre page de contact. Pour toute question relative \u00e0 la facturation impliquant des plateformes tierces, veuillez vous adresser directement \u00e0 la plateforme concern\u00e9e, car nous ne pouvons pas intervenir sur des transactions auxquelles nous ne participons pas.<\/p>","protected":false},"excerpt":{"rendered":"<p>Thanks for using ooVoo. This page covers how billing and refunds work on oovoo.com, and right now that story is a short one: there is nothing to bill and therefore nothing to refund. ooVoo Costs Nothing oovoo.com is 100% free to use. We sell no paid products or services whatsoever: no subscriptions, no premium memberships, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-25","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refunds &amp; Chargeback - ooVoo<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/oovoo.com\/fr\/refund\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refunds &amp; Chargeback - ooVoo\" \/>\n<meta property=\"og:description\" content=\"Thanks for using ooVoo. 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