{"id":25,"date":"2026-08-13T13:26:42","date_gmt":"2026-08-13T13:26:42","guid":{"rendered":"https:\/\/oovoo.com\/?page_id=25"},"modified":"2026-08-14T10:15:31","modified_gmt":"2026-08-14T10:15:31","slug":"refund","status":"publish","type":"page","link":"https:\/\/oovoo.com\/es\/refund\/","title":{"rendered":"Reembolsos y devoluciones"},"content":{"rendered":"<p>Gracias por utilizar <a href=\"https:\/\/oovoo.com\/es\/\">ooVoo<\/a>. En esta p\u00e1gina se explica c\u00f3mo funcionan la facturaci\u00f3n y los reembolsos en oovoo.com, y, por el momento, la explicaci\u00f3n es breve: no hay nada que facturar y, por lo tanto, nada que reembolsar.<\/p>\n<h2>ooVoo no cuesta nada<\/h2>\n<p>El uso de oovoo.com es totalmente gratuito (100%). No vendemos ning\u00fan tipo de producto ni servicio de pago: ni suscripciones, ni membres\u00edas premium, ni monedas ni fichas, ni compras dentro de la aplicaci\u00f3n. Nunca solicitamos datos de pago, y oovoo.com no realiza cargos de ning\u00fan tipo.<\/p>\n<p>En caso de que se introdujeran funciones de pago, esta p\u00e1gina se actualizar\u00e1 con antelaci\u00f3n con informaci\u00f3n completa sobre precios, facturaci\u00f3n y reembolsos antes del lanzamiento de dichas funciones.<\/p>\n<h2>\u00bfHas encontrado un cargo \u201cooVoo\u201d en tu extracto bancario?<\/h2>\n<p>Si en tu extracto bancario o de tarjeta aparece un pago o una suscripci\u00f3n con la denominaci\u00f3n \u00abooVoo\u00bb, no se lo hemos cobrado nosotros, ya que no gestionamos ning\u00fan tipo de pago. Lo m\u00e1s probable es que el cargo proceda de un servicio ajeno con un nombre similar o de una p\u00e1gina web que se hace pasar por nosotros. Ponte en contacto directamente con tu banco o con la entidad emisora de tu tarjeta para reclamarlo y, por favor, av\u00edsanos tambi\u00e9n a trav\u00e9s de nuestra p\u00e1gina de contacto para que podamos investigar cualquier uso indebido del nombre \u00abooVoo\u00bb.<\/p>\n<h2>Compras en plataformas de terceros<\/h2>\n<p>oovoo.com puede incluir enlaces a plataformas de terceros, incluso a trav\u00e9s de enlaces de afiliados. Cualquier compra que realices a trav\u00e9s de dichos enlaces ser\u00e1 suministrada, facturada y gestionada \u00edntegramente por el tercero, seg\u00fan sus propios t\u00e9rminos, pol\u00edticas y procedimientos de reembolso. Revisa siempre los precios y las condiciones de suscripci\u00f3n de una plataforma externa antes de realizar cualquier pago en ella.<\/p>\n<p>ooVoo no gestiona pagos en nombre de terceros, no puede intervenir en sus problemas de facturaci\u00f3n y no tiene capacidad para conceder ni influir en los reembolsos de compras realizadas en otros sitios. Dirige todas las consultas sobre facturaci\u00f3n, suscripciones o reembolsos relacionadas con un servicio de terceros al servicio de atenci\u00f3n al cliente de dicho servicio.<\/p>\n<h2>C\u00f3mo ponerse en contacto con nosotros<\/h2>\n<p>Si tienes alguna pregunta sobre esta p\u00e1gina o sobre ooVoo en general, puedes envi\u00e1rnosla a trav\u00e9s de nuestra p\u00e1gina de contacto. Para cuestiones de facturaci\u00f3n relacionadas con plataformas de terceros, dir\u00edgete directamente a la plataforma en cuesti\u00f3n, ya que no podemos ayudarte con transacciones en las que no participamos.<\/p>","protected":false},"excerpt":{"rendered":"<p>Thanks for using ooVoo. This page covers how billing and refunds work on oovoo.com, and right now that story is a short one: there is nothing to bill and therefore nothing to refund. ooVoo Costs Nothing oovoo.com is 100% free to use. We sell no paid products or services whatsoever: no subscriptions, no premium memberships, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-25","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refunds &amp; Chargeback - ooVoo<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/oovoo.com\/es\/refund\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refunds &amp; Chargeback - ooVoo\" \/>\n<meta property=\"og:description\" content=\"Thanks for using ooVoo. 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