FAQ

General Information

• What is ooVoo?
• Why should I use it?
• How much does it cost?
• What do I need to use ooVoo?
• How do I get it?
• Is it available for Mac?
• Is it available for Linux?
• Why use video?
• Can I use it for free in my business?
• Are ooVoo.com and ooVoo software "spyware" free?
• Why does McAfee Site Advisor show ooVoo.com as a suspicious web site
• Will ooVoo use my computer as a "node" to relay information?
• I was asked for my email, what do you do with it?
• Why does ooVoo require users to enter their birthday and gender when signing up for ooVoo?

What you can do with ooVoo

• Can I see more than one person with video at the same time?
• How many people can I call at one time?
• Can I call US phone numbers from anywhere in the world?
• Can I record an ooVoo call?
• Can I save a recorded conversation and upload it to a website?
• Can I import ooVoo contacts from any email application?
• Can I import phone contacts Microsoft Outlook?
• When can I send a video message?
• Can I send a video message to more than one person?
• Does my friend need ooVoo to view a video message?
• Can I preview my video message before sending it?
• Can I edit my video message before sending it?
• How long can my message be?
• Can anyone initiate a multiparty video call?
• Can anyone in the call invite more people to a meeting?
• Is it possible to call a regular telephone?
• Can I participate in a video conversation without a camera?
• How can I increase my microphone volume so people can hear me better?
• How can I increase my speaker volume so I can hear better?
• What if I am in the middle of a call and need to close my video quickly?
• How can I mute myself during a call?
• I've installed ooVoo but have no one to talk to, what should I do?
• What do I do if I forget my password?
• How can I use an ooVoo link in my Microsoft Outlook e-mail signature?

Equipment

• What do I need to use ooVoo?
• Do I need to have a webcam?
• Do I need to have a headset?
• What if I'm behind a firewall or a NAT?
• Do I need to have broadband Internet access?

ooVoo Store

• What is the ooVoo Store?
• Why is there such a small selection of items on the ooVoo Store?
• How do I return something?